Changing or Canceling an Order

To make changes or cancel an order, please call 00800 123 69874 to speak with one of our knowledgeable Customer Service representatives.

Requesting a Return

If, for any reason, you are unsatisfied with your order, please call 001 514 428 8470 to speak with one of our Customer Service representatives to learn how to return items.

The Return Policy can be viewed under the Terms & Conditions of Sale link found at the bottom of every page.
Please reference Section 5. Acceptance/Returns for exact details.

Questions on Invoices

If you have any questions concerning an invoice, please call and speak with one of our Customer Service representatives at 00800 123 69874.

A copy of your invoice is mailed separately from your shipment. No invoices are included in the shipment. You should receive it in a few days after the order has shipped.